Jira Service Management Fundamentals. Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management. Path; Duration 1.5h Beginner
Driving Productivity with Jira Automation. Automation is a key driver in boosting productivity, enabling teams to focus on higher-level tasks rather than tedious, manual work. Jira Automation helps teams achieve this by automating issue creation, status updates, and notifications. This automation helps to reduce human errors, improve
To create an issue in the editor: In the editor choose Insert > Jira Issue > Create new issue. Enter your server (if you have multiple Jira sites connected to Confluence), project , issue type, summary , and description. Select Insert. The issue will be created in Jira and added to your page. There are some limitations when creating Jira issuesAtlassian Analytics is a simple, flexible way of visualizing data across Atlassian products and other data sources. Out-of-the-box dashboards measure request management, incidents, changes, and service performance. Combined with the capability to create your own reports with the interactive visualSQL builder, your teams get richer insightsLearn how to use Assets in Jira Service Management with this detailed guide. Configure a company-managed project as an administrator. Set up your service project in a way that empowers your agents and your customers get help for their requests. Manage and administer team-managed service projects.